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How Alaska Revamped its Loyalty Program
I spoke with Brett Catlin, Alaska Air Group's vice president for loyalty, about the decisions behind the decisions for the new Atmos program.
Aug 25
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Brian Sumers
16
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How Alaska Revamped its Loyalty Program
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Frontier Believes its Time is Coming. Analysts Are Not So Sure.
Barry Biffle sees good days ahead for Frontier. Does anyone else?
Aug 11
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Brian Sumers
17
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Frontier Believes its Time is Coming. Analysts Are Not So Sure.
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Are Competitors Trying to Squash Breeze?
I can't blame them if they are. Of all the LCCs, Breeze probably has the most potential.
Aug 5
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Brian Sumers
7
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Are Competitors Trying to Squash Breeze?
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Southwest Looks for Solutions in Connections
With its load factor sagging, Southwest seeks to carry more one-stop traffic through its focus cities.
Jul 28
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Brian Sumers
8
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Southwest Looks for Solutions in Connections
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American’s Whiny Earnings Call
Executives came up with *new* excuses about why they underperform Delta and United. I didn't think much of them.
Jul 25
•
Brian Sumers
10
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American’s Whiny Earnings Call
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United Says the Worst is Over
The airline reported a material improvement in demand in the past three weeks but Scott Kirby said not all airlines will benefit equally.
Jul 18
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Brian Sumers
14
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United Says the Worst is Over
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Delta Made Big Money This Spring. Other Airlines May Not.
America's most consistently profitable airline had a surprisingly strong second quarter. But I'm not sure that means much for the rest of the industry.
Jul 11
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Brian Sumers
10
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Delta Made Big Money This Spring. Other Airlines May Not.
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How Ben Smith is Branding Air France and KLM
The group’s CEO shares how each airline’s brand is developing a distinctive style, and tells us why customers never again will see the Air France-KLM…
Jul 7
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Brian Sumers
18
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How Ben Smith is Branding Air France and KLM
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