Inside Jude Bricker's Brain: How Sun Country's CEO Makes Decisions

Bricker, who is certified as a flight attendant, takes a hands-on approach to leadership, except when it comes to finance.

Dear readers,

I first met Jude Bricker almost a decade ago, after unionized pilots at Allegiant Air, upset about the pace of contract negotiations, repeatedly questioned the carrier’s safety record. Some concerns were valid, while others probably were meant more to attract media attention and embarrass management.

Faced with such a crisis, many companies …