U.S. Airlines Tweak Products for a New Reality
United's new rosé, Delta's snazzy lounges and American's improved loyalty program all seem to work toward the same goal — to make occasional travelers more loyal.
A happy Monday to all, especially new subscribers. Today, I have a few items on U.S. airline product improvements. I criticize airlines often, and I’ll continue to mention when carriers mess up. But as airlines recover from Covid and make targeted improvements that benefit their new customer mix, I want to highlight it.
All of the changes s…
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