The Airline Observer

The Airline Observer

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The Airline Observer
The Airline Observer
Sun Country Knows It’s Not a Tech Company
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Sun Country Knows It’s Not a Tech Company

The ultra-low-cost carrier hasn't had a mobile app in years. Also in today’s issue: Delta and United renew their fierce rivalry, and Singapore Airlines posts a record profit.

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Brian Sumers
May 18, 2023
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The Airline Observer
The Airline Observer
Sun Country Knows It’s Not a Tech Company
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Dear readers,

Already in 2023, I have interviewed three airline executives who evangelized about how super apps could save the airline industry. Luminaries David Neeleman and Tony Fernandes told me they dream of apps that can offer anything in travel, and perhaps beyond, to the most loyal customers. Meanwhile, the chief commercial officer of Bonza, an Au…

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